Get Support | Parenting Support Services

Home-Start Cymru is an independent Wales wide charity, providing early, practical and emotional support to families who are experiencing a range of challenges, including mental health pressures, isolation, financial strain and low confidence.

Our trained staff and volunteers work alongside parents to strengthen wellbeing, relationships and resilience.

We deliver support in homes, schools and communities through home visiting, peer support, group work, and targeted programmes including father’s support, neurodiversity support, early years and school readiness and cost of living support.

Rooted in local communities and shaped by the Welsh context, we work in partnership to ensure families receive joined-up, preventative support so children can thrive.

How We Can Help

At Home-Start Cymru, we offer early, compassionate support when family life feels overwhelming. Our trained volunteers and staff work alongside parents, providing practical and emotional help through home visiting, group programmes and community support. By building trusted relationships and focusing on each family’s strengths, we help parents grow in confidence, strengthen family relationships and create a supportive environment where children can thrive.

How can I get family support?
You can be referred by professionals such as midwives, health visitors, GPs, social workers, or early help teams. You can also refer yourself if you prefer.

What happens after referral?
A coordinator will visit you at home to understand your needs and plan support. You may be matched with a trained volunteer for weekly visits, or invited to join a family group to meet other parents and build confidence.

What if I need urgent support?
This service does not provide urgent help. For immediate support, please contact other organisations that offer emergency assistance.

Need Urgent Support?

Our Services

We offer a variety of services to support families across most local authorities in Wales. However, some of the services listed below are not available in certain regions. Please contact us to check availability in your area.

Home/ Visiting Group Support

Volunteer-led emotional and practical support delivered in the family home, building trust, confidence, and resilience.

Community Support

Helping families access local groups, resources, and services to reduce isolation and improve wellbeing.

Group Support

Supportive sessions where parents and children connect with others, share experiences, and build skills and confidence.

Peer Support

One-to-one or group support with people who have lived experience and understand family challenges.

Dad Support

Support for fathers experiencing stress, low confidence, bonding challenges, or mental health pressures.

Neurodiversity Support

Support for neurodivergent parents, neurodivergent children, or families exploring assessment pathways.

Early Years & School Readiness Support

Helping children build strong foundations for learning and development.

Fuel Poverty & Cost-of-Living Support

Non-judgemental support for families experiencing financial pressure.

"Just talking to my volunteer made me come through the other side. I have realised the power of talking."

Supported Parent - Cardiff

"Great support! I felt I could pick up the phone and speak to Home-Start Cymru if I needed to!"

Supported Parent - Bridgend

“It’s been so scary and would have been such a lonely journey had Home-Start Cymru not been right there with me.”

Supported Parent - Powys

"To Home-Start Cymru, thank you for all you have done for us and more can't thank you enough."

Supported Mum - Caerphilly

Become a Home-Start Volunteer Today

Home-Start Cymru’s team of trained volunteers make sure a child’s early years count. By volunteering just a few hours each week you can transform the lives of young children and their parents in your community.

Find Out More Register Your Interest

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