Home-Start Cymru works alongside partners across Wales to support families through home visiting, group programmes and community support. Our trained staff and volunteers provide early, compassionate help, working alongside parents to build confidence, strengthen relationships and help children thrive.

How We Can Help

At Home-Start Cymru, we offer early, compassionate support when family life feels overwhelming. Our trained volunteers and staff work alongside parents, providing practical and emotional help through home visiting, group programmes and community support. By building trusted relationships and focusing on each family’s strengths, we help parents grow in confidence, strengthen family relationships and create a supportive environment where children can thrive.

How can I get family support?

We work closely with local health professionals including Midwives and Health Visitors, GPs and Community Mental Health Teams and Early Help Teams. Additionally Social Workers, Family Support Workers and Pre-Schools/Nurseries can also refer families to us for support. You can also self-refer if you would prefer.

What happens once I’ve been referred?

Once you’ve been referred, one of our Coordinators will visit you at home. They’ll take time to chat with you so that they can understand your individual needs and agree on a programme of support. Depending on your situation, we’ll then carefully match you with a trained volunteer who will visit you at home for 2-3 hours each week. Alternatively, you may be introduced to one of our family groups where you’ll be able to meet other parents, learn new skills and gain confidence.

What If I need urgent parenting support?

We recognise there will be times that families might need to talk to someone urgently. However, Home-Start Cymru does not provide urgent support.  There are a number of charities who can offer immediate help in different ways.

 

Our Services

We offer a variety of services to support families across most local authorities in Wales. However, some of the services listed below are not available in certain regions. Please contact us to check availability in your area.

Home- Visiting Support

Starting in the home, our approach is as individual as the people we’re helping. No judgement, just compassionate, confidential help and expert support.

ND Support for Families

We provide staff-led targeted 1:1 support for families on the neurodivergent pathway, including ongoing peer group support.

Support for Fathers

At Home-Start Cymru, we understand that being a father comes with unique joys and challenges. We aim to support fathers during pregnancy and in the early years of their child’s life, helping them build positive relationships, manage stress, and access the right support when they need it.

Group Support

We facilitate group support sessions where families come together, share experiences, and build social connections. These groups address specific topics or challenges, allowing parents to learn from one another and provide mutual support.

Behaviour Management

Qualified staff deliver targeted programs to address behaviour management challenges.

Housing and Financial Support

We assist families with housing and financial maximisation.

"Just talking to my volunteer made me come through the other side. I have realised the power of talking."

Supported Parent - Cardiff

"Great support! I felt I could pick up the phone and speak to Home-Start Cymru if I needed to!"

Supported Parent - Bridgend

“It’s been so scary and would have been such a lonely journey had Home-Start Cymru not been right there with me.”

Supported Parent - Powys

"To Home-Start Cymru, thank you for all you have done for us and more can't thank you enough."

Supported Mum - Caerphilly

Become a Home-Start Volunteer Today

Home-Start Cymru’s team of trained volunteers make sure a child’s early years count. By volunteering just a few hours each week you can transform the lives of young children and their parents in your community.