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A family support service, here for parents when they need us most, because childhood can't wait.

Who we are

Home-Start Cymru (HSC) is a Welsh charity who operates nationally throughout Wales, currently providing services to parents in 18 Local Authorities.

We believe that children need a happy and secure childhood and that parents play a key role in giving their children a good start in life – helping them to achieve their full potential.

Families invite us into their homes and lives so we can form relationships so that our peer volunteers and expert staff can offer non-judgemental, compassionate, confidential support. This enables parents to undertake a sustained journey of change that increases their own and their family’s well-being.

We work holistically with other community support partners in Wales, including health practitioners, and offer a range of parenting and family support services aimed at building stronger families and communities and creating an environment where children can thrive.

What we do

We understand that, sometimes, parents need the offer of nurturing support and guidance. A little help can make a world of difference, so our trained family charity volunteers will visit you in your own home across Wales for between two and three hours a week to offer an extra pair of hands or a listening ear.

And because everyone is different — and each family has their own unique, individual needs — we’ll work with you to find out what you need support with, and tailor our time with you to suit that. You can also be reassured that our time with you will remain confidential.

A Home-Start Cymru volunteer spending time with a mother and two children.

Strengthening your relationship with your child or children.

Feeling less lonely and isolated by recommending local services and groups.

Meeting other people who are in the same boat by helping you make new connections.

Learning new parenting skills — we’ve got some great tips and tricks!

Home-Start Cymru volunteer with two children in a park.

Improving your child’s physical and emotional health.

Become a Home-Start Volunteer Today

Home-Start Cymru’s team of trained volunteers make sure a child’s early years count. By volunteering just a few hours each week you can transform the lives of young children and their parents in your community.

Find Out More Register Your Interest

Help us support and empower parents throughout Wales

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Areas we cover

North Wales

Isle of Anglesey

Denbighshire

Gwent

Newport

Torfaen

Caerphilly

Blaenau Gwent

Cardiff and Vale

Cardiff

South Wales

Merthyr Tydfil

Rhondda Cynon Taf

Bridgend

West Wales

Carmarthenshire

Pembrokeshire

Swansea Bay

Swansea

Neath Port Talbot

Powys

Powys

Supporting Families Throughout Wales

We work across 18 local authorities in Wales alongside other Welsh Home-Start’s who are based in Ceredigion, Conwy, Flintshire and Wrexham.

We work within a network that support all families across Wales. If you like more information or want to contact a local Home-Start Cymru, please contact info@homestartcymru.org.uk

Home-Start Ceredigion logo.

Home- Start Ceredigion

Home- Start Ceredigion – offers free, confidential support and practical help to parents of young children living in the county of Ceredigion who are going through a difficut time.

Home-Start Conwy logo.

Home-Start Conwy

Home-Start Conwy offers free, confidential support and practical help to parents of young children living in the county of Conwy who are going through a difficut time.

Home-Start Flintshire logo.

Home-Start Flintshire

Home-Start Flintshire is a voluntary organisation supporting families in Flintshire with at least one child under the age of 11.

If you live in Flintshire, you can contact them on:

Home-Start Wrexham logo.

Home-Start Wrexham

Home-Start Wrexham offers free, confidential support and practical help to parents of young children living in Wrexham who are going through a difficut time.

 

Our behaviours as an organisation

At Home Start Cymru, our core behaviors guide how we work together and serve our communities:

1. Integrity – We act with honesty and transparency.
2. Mutual Respect – We value and listen to each other.
3. Psychological Safety – We create a supportive environment where everyone feels safe to contribute.
4. Effective Communication – We prioritise open and clear communication.
5. Equality, Diversity, Inclusion, and Fairness – We embrace and celebrate diversity, ensuring fairness for all.
6. Teamwork – We collaborate to achieve shared goals.
7. Service Focused – We are dedicated to meeting the needs of those we serve.
8. Accountability – We take responsibility for our actions and outcomes.

These behaviours ensure a positive, inclusive, and effective working environment for all.